The AI receptionist for hospitality.
During the rush, the phone competes with your guests. Frontdesk AI answers questions about hours, menus and availability, takes bookings and captures group and event enquiries, in more than 50 languages.
- Restaurants
- Hotels
- Tour operators
Live in your browser, no form needed. Prefer a walkthrough? Book a demo
Example call
Do you have a table for four at 7:30 tonight?
We have 7:45 for four. Shall I book it under your name?
Text to caller
Your table for four is booked for tonight at 7:45 PM. See you then!
Why calls get missed
The phone rings during the rush.
Your team should be with the guests in front of them.
- 01
Service hours
Hosts are seating guests and servers are on the floor. The phone rings out.
- 02
Front desk at check-in
Your front desk is with arriving guests just as the next caller rings.
- 03
Visitors call in their own language
Travellers and tourists often feel most at ease in their own language.
On the phone
What happens when guests call.
Six calls every restaurant, hotel and tour operator gets, and what Frontdesk AI does with each one.
“Do you have gluten-free options?”
Answers from your menu information, every time.
“Can we book the patio for a birthday of 20?”
Takes the date, group size and details, and passes the enquiry to your team.
“Do you have a room this Friday? Is there parking?”
Answers from your details, and books or sends the caller your online booking link.
“Is the Niagara tour running on Sunday?”
Answers from the schedule you share and books the spots.
“What time do you close tonight?”
Answers from your hours, including holidays.
“¿Tienen mesa para dos esta noche?”
Replies in the caller's language. More than 50 languages are supported.
Every call, after every service.
Every call is recorded and summarised, so you can see what came in during the rush and follow up on group and event enquiries.
Real results
Results from a real 30-day deployment.
Actual Frontdesk AI call and booking data from a Brampton clinic deployment.
calls handled
appointments booked
after-hours calls handled
in booking value
*Estimated from the service prices of the 48 appointments booked.
About 1 in 7 of those calls came in after hours.
Customer reactivation
Growth planOne text campaign. $2,082 in bookings in the first 2 weeks.
A Brampton clinic texted past clients it hadn't seen in months, inviting them back. Here's what happened in the first two weeks.
- past clients received the text, after 4 to 11 months away
- 575past clients received the text, after 4 to 11 months away
- of them came back
- 13of them came back
- appointments booked
- 18appointments booked
- in bookings, at the clinic's own prices
- $2,082in bookings, at the clinic's own prices
Booked within a minute. One client called the clinic's AI receptionist about a minute after the text arrived and booked a 60-minute massage for the next morning.
- How we counted
- Each texted phone number was matched to new appointments on the clinic's calendar, whether booked online, by phone or at the front desk.
- Booking value
- The listed price of each appointment, before HST.
- Period
- The first two weeks after the first text.
Fits around you
You decide when Frontdesk AI answers.
Use it as your receptionist, as backup for your team, or just for the hours you're closed. You can change it as you go.
Your team answers as usual. If nobody can pick up, Frontdesk AI takes the call.
A call right now (7:00 PM)Frontdesk AI answers.
Your phone number
Keep your number.
You don't need a new phone number or a new phone system. Calls are forwarded to Frontdesk AI for the coverage you choose. Forwarding options depend on your phone provider, and we'll walk you through it during setup.
Your booking tools
Works with the tools you already use.
Frontdesk AI books straight into the scheduling systems we support, so appointments land where your team already looks. Tell us what you use.
No scheduling software? We'll set up a calendar for you. It's free and simple to use, and Frontdesk AI books into it from day one.
Pricing
Every plan is open 24/7.
Simple plans in CAD, billed monthly or yearly. Pick the one that matches how your business takes calls and bookings.
Who takes bookings?
Switch to yearly to see what you'd save.
Professional
Everything you need to answer every call.
Billed monthly · $499 one-time setup
Get started- 500 minutes / month included
- 24/7 AI answering in 50+ languages
- Appointment booking & SMS confirmations
- Human call transfer
- After-hours / overflow mode
- Basic lead capture
Business
For teams with more calls and more to route.
Billed monthly · $499 one-time setup
Get started- 1,000 minutes / month included
- Advanced lead capture
- Lead qualification
- Multiple calendars / staff
- Custom call workflows
- Urgent-call routing
- Missed-lead follow-up SMS
- Custom intake forms
Growth
For busy teams ready to grow.
Billed monthly · $499 one-time setup
Get started- 1,500 minutes / month included
- Everything in Business
- Review automation
- Customer reactivation
- Custom voice / voice clone
- Advanced reporting
Included in every plan
- 24/7 AI answering
- 50+ languages
- FAQs & business knowledge
- Call recordings & summaries
- SMS confirmations
- Appointment booking
- Human call transfer
- After-hours / overflow mode
Plan details: minutes, usage and billing
| Plan | Included minutes / month | Additional usage |
|---|---|---|
| Professional | 500 | $0.75 / minute |
| Business | 1,000 | $0.65 / minute |
| Growth | 1,500 | $0.55 / minute |
- Plans are billed monthly or yearly. All prices are in CAD.
- Setup is a one-time $499 on every plan, paid before your 7-day live trial starts. If you don't continue after the trial, we refund 50% of it.
- Pay yearly after your trial: 11 months upfront gets you 12, and your setup fee is refunded in full.
Setup, done for you
You don't configure anything. We do.
Before Frontdesk AI takes its first call, we build it around your business: what you offer, when you're open, how you book and when calls should come to you.
$499
One-time, in CAD, on every plan.
- Free when you pay yearly. We refund it in full.
- Decide it's not for you after the live trial? We refund 50% of it.
7-day live trial
See it handle your real calls.
Setup usually takes less than a week. Then Frontdesk AI goes live on your own phone line for 7 days. You see every call it handles, and we fine-tune it with you.
Get startedWhat we set up for you
Your business knowledge
Services, hours, policies and FAQs, so answers sound like your team.
When it answers
Every call, only when your team can't, or after hours. Your choice.
Booking
Direct booking where your scheduler supports it, or your online booking link where it doesn't.
Call handling
When calls transfer to your team, and how.
SMS confirmations
The texts customers receive when they book.
Plan extras
Custom intake forms and call workflows on Business, and your custom voice on Growth.
Staying for the year? Prepay 11 months after your trial: your 12th month is free and your setup fee is refunded.
FAQ
Questions restaurants and hotels ask us.
Something we haven't covered? Ask us directly.
Can it take reservations?
Yes. It books into the scheduling systems we support, or into a free calendar we set up for you. Where your booking system isn't supported, it sends callers your online booking link.
Can it handle group and event enquiries?
Yes. It takes down the date, group size and details. Business and Growth add custom intake forms and lead qualification.
Can it speak to international guests?
Yes. More than 50 languages are supported.
Do I need to change my phone number?
No. You keep your number. We give you a Frontdesk AI number, and you forward calls to it through your phone provider. You control the forwarding: for example, Frontdesk AI can pick up only after a set number of rings, only when your line is busy, or only after hours.
What happens when a caller needs a real person?
It transfers or escalates the call to your team, following the rules we agree with you during setup. If a question goes beyond what it knows, it escalates instead of guessing.
What does setup cost, and is there a trial?
Setup is a one-time $499 on every plan, and we do all of it. It usually takes less than a week, then your 7-day live trial begins on your real calls. If you don't continue after the trial, we refund 50% of the setup fee. Pay yearly and it's refunded in full.
Book a demo
Keep your front desk open 24/7.
Leave your details and we'll set up a short call. We'll look at how your business handles calls, show you how Frontdesk AI would work for you, and answer your questions.
- Hear it handle calls like yours
- Find the right plan and coverage
- See how booking would work for your business