Frontdesk AI

The AI receptionist for professional firms.

When you're with a client or in a meeting, new enquiries still call. Frontdesk AI answers professionally, takes down what they need, qualifies the enquiry and books the consultation, so new clients don't move on to the next firm.

  • Law firms
  • Accountants
  • Mortgage brokers
  • Insurance brokers
See pricing

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Example call

I need help with a lease dispute. Can I speak to a lawyer this week?

I can book you a consultation on Wednesday at 10 AM. May I take your name and a short description?

Text to caller

Your consultation is booked for Wed at 10 AM. See you then!

Booked

Why calls get missed

New clients call while you're with current ones.

A new enquiry that reaches voicemail often calls the next firm instead.

  1. 01

    In meetings

    You're with a client, in a hearing or on another call. The phone goes to voicemail.

  2. 02

    Busy seasons

    Tax season, renewals and rate changes bring waves of calls all at once.

  3. 03

    First impressions

    The first call is a new client's first impression of your firm. It should always be answered.

On the phone

What happens when new clients call.

Six calls every firm gets, and what Frontdesk AI does with each one.

  • “Do you handle family law?”

    Answers from your practice areas and books an initial consultation.

  • “What do I need to bring for my tax return?”

    Shares the checklist you give us, and books the appointment.

  • “I'd like to refinance my mortgage.”

    Asks your qualifying questions and books a call (lead qualification on Business and Growth).

  • “I need to update my home insurance.”

    Takes the details and passes them to your team, or transfers the call.

  • “Is my file ready?”

    Transfers the call to your team, following the rules you set.

  • “Mujhe tax filing ke liye appointment chahiye.”

    Replies in the caller's language. More than 50 languages are supported.

Every enquiry on record, for the next morning.

Every call is recorded and summarised with the caller's details and what they need, so your team can follow up first thing.

Real results

Results from a real 30-day deployment.

Actual Frontdesk AI call and booking data from a Brampton clinic deployment.

354

calls handled

48

appointments booked

52

after-hours calls handled

$5,000*

in booking value

*Estimated from the service prices of the 48 appointments booked.

About 1 in 7 of those calls came in after hours.

Customer reactivation

Growth plan

One text campaign. $2,082 in bookings in the first 2 weeks.

A Brampton clinic texted past clients it hadn't seen in months, inviting them back. Here's what happened in the first two weeks.

past clients received the text, after 4 to 11 months away
575past clients received the text, after 4 to 11 months away
of them came back
13of them came back
appointments booked
18appointments booked
in bookings, at the clinic's own prices
$2,082in bookings, at the clinic's own prices

Booked within a minute. One client called the clinic's AI receptionist about a minute after the text arrived and booked a 60-minute massage for the next morning.

How we counted
Each texted phone number was matched to new appointments on the clinic's calendar, whether booked online, by phone or at the front desk.
Booking value
The listed price of each appointment, before HST.
Period
The first two weeks after the first text.

Fits around you

You decide when Frontdesk AI answers.

Use it as your receptionist, as backup for your team, or just for the hours you're closed. You can change it as you go.

Your team answers as usual. If nobody can pick up, Frontdesk AI takes the call.

A call right now (7:00 PM)Frontdesk AI answers.

Frontdesk AI answers Backup for your team Example business hours

Your phone number

Keep your number.

You don't need a new phone number or a new phone system. Calls are forwarded to Frontdesk AI for the coverage you choose. Forwarding options depend on your phone provider, and we'll walk you through it during setup.

Your booking tools

Works with the tools you already use.

Frontdesk AI books straight into the scheduling systems we support, so appointments land where your team already looks. Tell us what you use.

No scheduling software? We'll set up a calendar for you. It's free and simple to use, and Frontdesk AI books into it from day one.

Pricing

Every plan is open 24/7.

Simple plans in CAD, billed monthly or yearly. Pick the one that matches how your business takes calls and bookings.

Who takes bookings?

Switch to yearly to see what you'd save.

Professional

Everything you need to answer every call.

$299/month

Billed monthly · $499 one-time setup

Get started
  • 500 minutes / month included
  • 24/7 AI answering in 50+ languages
  • Appointment booking & SMS confirmations
  • Human call transfer
  • After-hours / overflow mode
  • Basic lead capture
Your fit

Business

For teams with more calls and more to route.

$499/month

Billed monthly · $499 one-time setup

Get started
  • 1,000 minutes / month included
  • Advanced lead capture
  • Lead qualification
  • Multiple calendars / staff
  • Custom call workflows
  • Urgent-call routing
  • Missed-lead follow-up SMS
  • Custom intake forms

Growth

For busy teams ready to grow.

$699/month

Billed monthly · $499 one-time setup

Get started
  • 1,500 minutes / month included
  • Everything in Business
  • Review automation
  • Customer reactivation
  • Custom voice / voice clone
  • Advanced reporting
See real reactivation results

Included in every plan

  • 24/7 AI answering
  • 50+ languages
  • FAQs & business knowledge
  • Call recordings & summaries
  • SMS confirmations
  • Appointment booking
  • Human call transfer
  • After-hours / overflow mode
Plan details: minutes, usage and billing
PlanIncluded minutes / monthAdditional usage
Professional500$0.75 / minute
Business1,000$0.65 / minute
Growth1,500$0.55 / minute
  • Plans are billed monthly or yearly. All prices are in CAD.
  • Setup is a one-time $499 on every plan, paid before your 7-day live trial starts. If you don't continue after the trial, we refund 50% of it.
  • Pay yearly after your trial: 11 months upfront gets you 12, and your setup fee is refunded in full.

Setup, done for you

You don't configure anything. We do.

Before Frontdesk AI takes its first call, we build it around your business: what you offer, when you're open, how you book and when calls should come to you.

$499

One-time, in CAD, on every plan.

  • Free when you pay yearly. We refund it in full.
  • Decide it's not for you after the live trial? We refund 50% of it.

7-day live trial

See it handle your real calls.

Setup usually takes less than a week. Then Frontdesk AI goes live on your own phone line for 7 days. You see every call it handles, and we fine-tune it with you.

Get started

What we set up for you

  • Your business knowledge

    Services, hours, policies and FAQs, so answers sound like your team.

  • When it answers

    Every call, only when your team can't, or after hours. Your choice.

  • Booking

    Direct booking where your scheduler supports it, or your online booking link where it doesn't.

  • Call handling

    When calls transfer to your team, and how.

  • SMS confirmations

    The texts customers receive when they book.

  • Plan extras

    Custom intake forms and call workflows on Business, and your custom voice on Growth.

Staying for the year? Prepay 11 months after your trial: your 12th month is free and your setup fee is refunded.

FAQ

Questions firms ask us.

Something we haven't covered? Ask us directly.

Will it give legal or financial advice?

No. It answers from the information you give us, like your practice areas, consultation fees and what to bring, and passes anything that needs professional advice to your team.

Can it screen new enquiries?

Yes. On Business and Growth, lead qualification asks the questions you choose, so your team knows which enquiries to call back first.

Can existing clients reach a person?

Yes. It transfers or escalates calls to your team, following the rules we agree with you during setup.

Can it book straight into our calendar?

Yes. It books into the scheduling systems we support. Tell us what you use and we'll confirm before setup. No scheduling software? We'll set up a free, simple calendar for you.

Do I need to change my phone number?

No. You keep your number. We give you a Frontdesk AI number, and you forward calls to it through your phone provider. You control the forwarding: for example, Frontdesk AI can pick up only after a set number of rings, only when your line is busy, or only after hours.

What happens when a caller needs a real person?

It transfers or escalates the call to your team, following the rules we agree with you during setup. If a question goes beyond what it knows, it escalates instead of guessing.

What does setup cost, and is there a trial?

Setup is a one-time $499 on every plan, and we do all of it. It usually takes less than a week, then your 7-day live trial begins on your real calls. If you don't continue after the trial, we refund 50% of the setup fee. Pay yearly and it's refunded in full.

Book a demo

Keep your front desk open 24/7.

Leave your details and we'll set up a short call. We'll look at how your business handles calls, show you how Frontdesk AI would work for you, and answer your questions.

  • Hear it handle calls like yours
  • Find the right plan and coverage
  • See how booking would work for your business

We'll only use your details to contact you about Frontdesk AI. Privacy