The AI receptionist for health & wellness.
Your team is with patients, and your hands are busy for an hour at a time. Frontdesk AI answers while you treat and after you close, in 50+ languages. It books appointments, texts confirmations and hands off to your team when a person is needed.
- Healthcare clinics
- Massage & RMT
- Chiropractors
- Dental clinics
- Med spas
Live in your browser, no form needed. Prefer a walkthrough? Book a demo
Example call
Anything Thursday evening for a 60-minute massage?
Thursday at 6:30 PM is open. You're booked, and a confirmation text is on its way.
Text to caller
You're booked for Thu at 6:30 PM for a 60-minute massage. See you then!
A day on the desk
Follow one example day, from 8 AM to midnight.
Scroll to watch five calls come in, and what happens to each one.
Example call 01/05
8:12 AM
Before opening
Answers questions before you've unlocked the door.
Example call
Hi, are you open on Saturdays?
We are, from 10 to 4. Would you like me to book you in?
Example call 02/05
11:30 AM
Desk busy
Hands off to your team when a person is needed.
Example call
Could I speak to someone about my invoice?
Of course. I'm transferring you to the front desk now.
Example call 03/05
3:05 PM
Mid-afternoon
Speaks your patients' language. More than 50 of them.
Example call
Hi, is week physio ka appointment mil jayega?
Haan, Thursday ko 4:30 free hai. Aapke liye book kar doon?
Example call 04/05
9:42 PM
After hours
Books the appointment. Texts the confirmation.
Example call
Anything Thursday evening for a 60-minute massage?
Thursday at 6:30 PM is open. You're booked, and a confirmation text is on its way.
Text to caller
You're booked for Thu at 6:30 PM for a 60-minute massage. See you then!
Example call 05/05
11:58 PM
End of day
Every call recorded and summarised for the morning.
Call summaries
Example day
- 8:12 AMSaturday hoursAnswered
- 11:30 AMInvoice questionTransferred
- 3:05 PMPhysio availability (Hinglish)Answered
- 9:42 PM60-min massage, ThursdayBooked
Recorded and summarised, ready when your team starts the day.
Why calls get missed
The phone rings when you're with a patient.
It isn't a staffing failure. It's how a busy practice works.
- 01
With a patient
Your front desk is checking someone in, and practitioners are in treatment for 30 to 90 minutes at a time. The phone rings out.
- 02
A small team
Many clinics and solo RMTs work without a full-time receptionist. The phone becomes one more job between patients.
- 03
After you close
Patients book when their own day is done. At one Brampton clinic, about 1 in 7 calls came in after hours.
On the phone
What happens when your patients call.
Six calls every practice gets, and what Frontdesk AI does with each one.
“Anything Saturday for a 90-minute massage?”
Offers the open times and books it during the call.
“Which chiropractor has time on Thursday?”
Works across your practitioners' calendars on the Business and Growth plans.
“Do you direct bill my insurance?”
Answers from your clinic's own policies, which we set up with you before launch.
“I chipped a tooth. Can I be seen today?”
Flags it as urgent and puts the call through to your front desk, following the rules you set (urgent-call routing on Business and Growth).
“Do you do Botox consultations?”
Explains your treatments and books a consultation.
“Is week physio ka appointment mil jayega?”
Replies in the caller's language. More than 50 languages are supported.
See every call, between patients.
Every call is recorded and summarised. Check what came in while your desk was busy, or read the night's calls before your first patient arrives.
Real results
Real results from a Brampton clinic.
Actual Frontdesk AI call and booking data from a 30-day deployment at a Brampton clinic.
calls handled
appointments booked
after-hours calls handled
in booking value
*Estimated from the service prices of the 48 appointments booked. Read the full case study
About 1 in 7 of those calls came in after hours.
Customer reactivation
Growth planOne text campaign. $2,082 in bookings in the first 2 weeks.
A Brampton clinic texted past clients it hadn't seen in months, inviting them back. Here's what happened in the first two weeks.
- past clients received the text, after 4 to 11 months away
- 575past clients received the text, after 4 to 11 months away
- of them came back
- 13of them came back
- appointments booked
- 18appointments booked
- in bookings, at the clinic's own prices
- $2,082in bookings, at the clinic's own prices
Booked within a minute. One client called the clinic's AI receptionist about a minute after the text arrived and booked a 60-minute massage for the next morning.
- How we counted
- Each texted phone number was matched to new appointments on the clinic's calendar, whether booked online, by phone or at the front desk.
- Booking value
- The listed price of each appointment, before HST.
- Period
- The first two weeks after the first text.
Fits around you
You decide when Frontdesk AI answers.
Use it as your receptionist, as backup for your team, or just for the hours you're closed. You can change it as you go.
Your team answers as usual. If nobody can pick up, Frontdesk AI takes the call.
A call right now (7:00 PM)Frontdesk AI answers.
Your phone number
Keep your number.
You don't need a new phone number or a new phone system. Calls are forwarded to Frontdesk AI for the coverage you choose. Forwarding options depend on your phone provider, and we'll walk you through it during setup.
Your booking tools
Works with the tools you already use.
Frontdesk AI books straight into the scheduling systems we support, so appointments land where your team already looks. Tell us what you use.
No scheduling software? We'll set up a calendar for you. It's free and simple to use, and Frontdesk AI books into it from day one.
Pricing
Every plan is open 24/7.
Simple plans in CAD, billed monthly or yearly. Pick the one that matches how your business takes calls and bookings.
Who takes bookings?
Switch to yearly to see what you'd save.
Professional
Everything you need to answer every call.
Billed monthly · $499 one-time setup
Get started- 500 minutes / month included
- 24/7 AI answering in 50+ languages
- Appointment booking & SMS confirmations
- Human call transfer
- After-hours / overflow mode
- Basic lead capture
Business
For teams with more calls and more to route.
Billed monthly · $499 one-time setup
Get started- 1,000 minutes / month included
- Advanced lead capture
- Lead qualification
- Multiple calendars / staff
- Custom call workflows
- Urgent-call routing
- Missed-lead follow-up SMS
- Custom intake forms
Growth
For busy teams ready to grow.
Billed monthly · $499 one-time setup
Get started- 1,500 minutes / month included
- Everything in Business
- Review automation
- Customer reactivation
- Custom voice / voice clone
- Advanced reporting
Included in every plan
- 24/7 AI answering
- 50+ languages
- FAQs & business knowledge
- Call recordings & summaries
- SMS confirmations
- Appointment booking
- Human call transfer
- After-hours / overflow mode
Plan details: minutes, usage and billing
| Plan | Included minutes / month | Additional usage |
|---|---|---|
| Professional | 500 | $0.75 / minute |
| Business | 1,000 | $0.65 / minute |
| Growth | 1,500 | $0.55 / minute |
- Plans are billed monthly or yearly. All prices are in CAD.
- Setup is a one-time $499 on every plan, paid before your 7-day live trial starts. If you don't continue after the trial, we refund 50% of it.
- Pay yearly after your trial: 11 months upfront gets you 12, and your setup fee is refunded in full.
Setup, done for you
You don't configure anything. We do.
Before Frontdesk AI takes its first call, we build it around your business: what you offer, when you're open, how you book and when calls should come to you.
$499
One-time, in CAD, on every plan.
- Free when you pay yearly. We refund it in full.
- Decide it's not for you after the live trial? We refund 50% of it.
7-day live trial
See it handle your real calls.
Setup usually takes less than a week. Then Frontdesk AI goes live on your own phone line for 7 days. You see every call it handles, and we fine-tune it with you.
Get startedWhat we set up for you
Your business knowledge
Services, hours, policies and FAQs, so answers sound like your team.
When it answers
Every call, only when your team can't, or after hours. Your choice.
Booking
Direct booking where your scheduler supports it, or your online booking link where it doesn't.
Call handling
When calls transfer to your team, and how.
SMS confirmations
The texts customers receive when they book.
Plan extras
Custom intake forms and call workflows on Business, and your custom voice on Growth.
Staying for the year? Prepay 11 months after your trial: your 12th month is free and your setup fee is refunded.
FAQ
Questions clinic owners ask us.
Something we haven't covered? Ask us directly.
I'm a solo RMT with no front desk. Is this for me?
Yes. The Professional plan ($299/month CAD) includes 500 minutes a month. It answers while you're with a client and after you close.
We have several practitioners. Can it book with the right one?
Yes. Business ($499/month CAD) covers multiple calendars and staff, with 1,000 minutes a month and custom intake forms.
Can it answer insurance and direct billing questions?
It answers using the policies your clinic gives us, such as whether you direct bill and what receipts you provide. Anything specific to a patient's own coverage goes to your team.
Can it book straight into our calendar?
Yes. It books into the scheduling systems we support. Tell us what you use and we'll confirm before setup. No scheduling software? We'll set up a free, simple calendar for you.
Do I need to change my phone number?
No. You keep your number. We give you a Frontdesk AI number, and you forward calls to it through your phone provider. You control the forwarding: for example, Frontdesk AI can pick up only after a set number of rings, only when your line is busy, or only after hours.
What happens when a caller needs a real person?
It transfers or escalates the call to your team, following the rules we agree with you during setup. If a question goes beyond what it knows, it escalates instead of guessing.
What does setup cost, and is there a trial?
Setup is a one-time $499 on every plan, and we do all of it. It usually takes less than a week, then your 7-day live trial begins on your real calls. If you don't continue after the trial, we refund 50% of the setup fee. Pay yearly and it's refunded in full.
Book a demo
Keep your front desk open 24/7.
Leave your details and we'll set up a short call. We'll look at how your business handles calls, show you how Frontdesk AI would work for you, and answer your questions.
- Hear it handle calls like yours
- Find the right plan and coverage
- See how booking would work for your business